FAQ
Q1: Are you a factory?
A: Yes, we have our own factory in BaoAn, Shenzhen. if you have time come to China, welcome your visisting!
Q2: Could you please send me the free sample, so that I could see and check its quality?
A: Yes. We can send you free samples first, if the value is low. But our clients should pay for the shipping freight themselves. Samples fee needs to be charged if the value is high.
Q3: Can you accept OEM and ODM order?
A: Yes. We are able to complete your OEM and ODM orders. We have large quantities of led products in stock for normal models. For special models, it will takes some time to customize them.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Product Image
FAQ
Q1. Can I have a sample order for led pixel light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led pixel light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led pixel light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-3 years warranty to our products.
Shenzhen Xinhe Lighting Optoelectronics Co., Ltd.
- We focus on the appliance products in advertising and lighting area, and establish the long term business relationship with large advertisement material distributors.
- Specialized in semiconductor illumination and lighting products, and is an integral companyintegrating designing, developing, manufacturing, and sale.
- With topping technology talented persons, advanced management, efficient staff team, our company tries our best to create well-known brand in semiconductor illumination field.
- Our company bases on LED encapsulation, making the best lighting deploying projects in allusion to different LED appliance field.
- Our company captured the chance of revolution of world illumination industry, and formed application department.
- Our extended series products are as: the LED modules for advertising lighting, specialized LED switch power supply, LED RGB controllers, LED open signs, super LED straight lighting and other related products.
